Privacy policy

The Information We Collect

Cash Converters SA collects information by various methods including information actively provided by its lead providers, its customers, and information arising from customer surveys and general feedback.

The types of personal information we collect include name, contact information, identification information, and credit information. Credit card information is used for billing purposes only. We may record calls to or from our sales/customer service representatives for purposes of accuracy, performance reviews, training, and general quality assurance.

How We Use This Information

This information is used to aid in the provision of our various products and services, including customer service, accounting, billing, collections, and the marketing of other products services. Cash Converters SA may use aggregate or anonymous information for various uses for itself and third parties.

Who We Share This Information With

Cash Converters SA does not share personal information with any third parties except as disclosed in this policy. Cash Converters SA may provide personal information to Cash Converters SA subcontractors and professional advisers (which shall be bound by privacy obligations) to assist Cash Converters SA uses disclosed herein.

Security

Personal information is stored in a combination of paper and electronic files. They are protected by security measures appropriate to the nature of the information.

Accessing Information

Individuals may review their personal information contained in Cash Converters SA files by contacting the Cash Converters SA privacy officer. If an individual believes that any of their personal information is inaccurate, we will make appropriate corrections.

Cookies

Cookies are used by Cash Converters SA for the convenience of our users. Cookies automatically authenticate the user. A user can access the Cash Converters SA Web site with the cookie feature turned off; however, in doing so they may find themselves challenged for username and password information on multiple occasions. Cash Converters SA also uses cookies to track user’s visits and uses that information to improve the user’s experience.

Links

The Cash Converters SA Web site may contain links to information at other Web sites. When you click on one of these links, you are moving to another Web site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Google Remarketing

Definition of Google Remarketing:

Remarketing is a feature that lets you reach people who have previously visited your site, and show them relevant ads when they visit other sites on the Google Display Network. When people leave your site without buying anything, for example, remarketing helps you connect with these potential customers while they browse other websites. You can even show them a compelling message or offer that will encourage them to return to your site and complete a purchase.

Use of Google’s Adwords/analytics Remarketing on Cash Converters SA [Website URL]

Our Google Adwords campaigns on the Display network targets our main services/products – [Information of the services/products we created lists for]. We are using the Google Remarketing feature to create lists based on the pages you access on our website through Google Search or our Google Adwords Campaign. You can opt out of our Google Remarketing lists as per details below.

Use of Cookies on Display Network:

Google uses the DoubleClick DART cookie in its Google Display Network advertising services and may place and read cookies on your browser, or using web beacons to collect information on your pages.

How to opt out of Google use of Cookies:

Visit Ads Preferences Manager to opt out of Google’s use of cookies or you can opt- out of all third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

General

Cash Converters SA may amend this policy from time to time. If such amendments affect how Cash Converters SA uses or discloses personal information already held by Cash Converters SA in a material way, Cash Converters SA will obtain consent.

Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time.

Cash Converters SA may disclose personal information to another entity purchasing (including for diligence purposes prior to purchase) the assets of Cash Converters SA, provided that entity abides by this or a similar privacy policy.